FAQ

Frequently Asked Questions

Yes you can. In fact using BT Services, call divert, call waiting, three way calling system and other such services can also be continued as previous.


Our customers can use any e-mail address to continue with our services, however checking with the company that issued you an email address is always recommended by us, since not every provider allows such easy switching options.


You just need to call our faults team and every other problem of your line will be dealt by them very promptly and efficiently, without creating much nuisance. All repairs are carried out at a faster pace.


Yes, our clients can receive their bill via an e-mail. We have this option valid for all our customers saving their money and time.



No, Met Technologies is a UK based telecom service provider, independent of BT, offering our customers competitive prices in call rates.


You can contact any of our suppliers till the transfer date. After the transfer has been completed you should contact Met Technologies. Please visit our contact us page for more details.


NO. Neither your service nor phone number will change. Both will remain the same. Please refer to our website for details.


We will contact your existing telecom provider and request a transfer of your service. We will also send you a welcome pack containing a copy of your contract and informing you about the transfer of your service.


You can contact Met Technologies for any faults. Our lines are open 24/7. Please visit our website for details.


Our phone line remains a part of the BT open reach engineers who will repair the fault. Please refer to our terms and conditions page for details.


Our committed, time is 72 working hours for standard lines. This is the same time scale offered for rest of our lines. Please refer to our terms and conditions page for details.


Yes, there are many packages available – contact our agents for advice. Please feel free to contact us for detailed information.


At Met Technologies we do install new lines. Our call rates are quite affordable and cost effective. Feel free to Contact Us for more information.


If you are travelling within the area covered by your existing telephone exchange, you should be able to take your existing number. Contact us for further information.


Please contact us a month prior to your move and two weeks at the latest to advise us of details of your movement. Visit our website or feel free to call us for more information.


Broadband refers to a connection, which transmits large amount of data at a very high speed. Broadband-Internet connections allow surfing or downloading much faster than a dial-up.


We guarantee you of the most cost effective and suitable tariff plans. For more information about our pricing system call us.


Yes at Met Technologies we do offers a residential package for people working at home. If you are a residential customer call us today and get a quote.


Our connection charges apply to all types of calls, please visit our website for further details.


All calls are billed in accordance to our rates and calls all listed in our website.

Commitment to Quality

Why Met ?

Telecom market is set to see revolutionary changes with telecom operators going for superior technical rollover from the existing technology. This involves installation and maintenance of new telecom infrastructure equipment and technology. Our experience and expertise makes us a strong contender to take up projects involving new equipments and technology rollover. This enables us to maintain long term relationships for telecom service requirements.