Customer care Representative- Check ‘n Go/Allied Advance Loan
Can you enjoy supplying exemplary solution and building enduring consumer relationships? Do you need to go beyond conventional retail jobs and begin to build your job? Have you got curiosity about being part of A financial that is industry-leading services? Do you want to help make your following move? If that’s the case, we wish to speak with you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates have reached one’s heart of that which we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial group of organizations. Every day in urban centers and towns in the united states, these are typically greeting clients, processing loan requests, responding to inquiries about items, marketing new services, and much more — all because of the aim of delighting our respected clients. We offer cash solutions for genuine people and attempt to function as very first option for everyday monetary solutions. We users concentrate on building relationships to make certain client requirements are increasingly being offered utilizing the most useful items we are able to provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our product Sales tradition. Serve and educate clients regarding the item profile. Escalate problems towards the shop Manager, DDO, and Corporate Office if struggling to resolve the problem straight using the consumer.
- Cash handling: Handle and count currency, cash, and coins to incorporate building a money drawer, counting money deposits, going cash from protected safe to cash cabinet along with other money managing demands. In charge of bank deposits or bank pick-ups. Balance batch that is individual with shop sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
- Conformity: accountable for compliance with company/State policy and procedures including Federal regulation where relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to questions that are general client applications, demands or other issues. Put outgoing client courtesy and collection phone telephone telephone calls prior to federal regulations and shop working procedures.
- Brand Ambassador: improve the Check ‘n get brand name skillfully and guarantee store look ( external and internal) is maintained to business criteria. Help out with the execution of all of the business marketing plans online payday MN and programs, ensuring exact and prompt set-up, exceptional execution and within founded due dates.
Minimum Education and Enjoy Involved:
- Couple of years past sales and customer service experience chosen.
- Two years cash maneuvering experience chosen.
- Should have own private dependable transportation in conformity with posted policy and procedure. This could NOT include public transport, transport from household or buddies. Must keep a valid license and Automobile that is valid Insurance utilized by the business.
Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, term life insurance), a good premium time off system, 401k retirement plan, tuition reimbursement, plus an engaging work place.
About Axcess Financial:
Our company is an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to take care of their individual funds whenever, where and exactly how they desire. It really is our objective to have individuals the funds they require when it is needed by them. We make certain we do this in means this is certainly accountable and in their means.
Dedication to Diversity:
Axcess is committed to hiring and keeping a diverse workforce. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without respect to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other protected course.
This publishing is supposed to spell it out the basic nature for the work expected to be done and it is perhaps not a thorough a number of all obligations, duties and abilities needed for the career.