Customer care Representative- Check ‘n Go/Allied Cash Loan
Do you realy enjoy supplying exceptional service and building enduring consumer relationships? Do you want to go beyond conventional jobs that are retail begin to build your job? Are you experiencing curiosity about being an integral part of A financial that is payday loans HI industry-leading services? Isn’t it time to create the next move? If that’s the case, we wish to speak with you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates have reached the center of everything we do at Check ‘Go and Allied advance loan, both right area of the Axcess Financial category of organizations. Daily in towns and cities and towns in the united states, they have been greeting clients, processing loan requests, responding to inquiries about items, advertising new items, and much more — all because of the goal of delighting our respected clients. we offer cash solutions the real deal people and make an effort to function as very first option for everyday economic solutions. We people concentrate on building relationships to make sure consumer requirements are increasingly being offered utilising the most readily useful services and products we are able to offer.
- Relationship management: place our customers during the center of every thing we do. Exemplify our Product Sales culture. Provide and teach clients regarding the item profile. Escalate dilemmas towards the shop Manager, DDO, and Corporate Office if struggling to resolve the problem straight using the consumer.
- Cash managing: Handle and count currency, money, and coins to incorporate handling a money cabinet, counting money deposits, going cash from safe safe to cash cabinet along with other money maneuvering demands. In charge of bank deposits or bank pick-ups. Balance specific batch receipts with shop product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: in charge of conformity with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, consumer applications, needs or any other dilemmas. Put outgoing consumer courtesy and collection phone calls relative to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n get brand name expertly and guarantee shop look ( external and internal) is maintained to business criteria. Help in the execution of most business marketing plans and programs, ensuring accurate and set-up that is timely exceptional execution and within founded due dates.
Minimal Education and Experience Involved:
- Couple of years sales that are previous customer support experience chosen.
- 2 yrs cash managing experience chosen.
- Need own private dependable transport in conformity with posted policy and procedure. This might NOT add public transport, transportation from family members or buddies. Must keep a valid Driver’s License and legitimate car insurance while utilized by the business.
Furthermore, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance coverage), an ample paid time off program, 401k retirement plan, tuition reimbursement, and a work environment that is engaging.
About Axcess Financial:
We have been a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to address their personal funds whenever, where and just how they need. It really is our mission to have individuals the funds they want whenever they require it. We be sure we achieve this in a real means this is certainly accountable and inside their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide origin, genetics, impairment status, age, marital status, protected veteran status or just about any other class that is protected.
This publishing is supposed to spell it out the nature that is general of work likely to be done and it is perhaps maybe not an extensive listing of all responsibilities, duties and abilities necessary for the positioning.